Who We Are
Japan Tools (“we”, “us”, “our”) operates japan2ools.com and engines.japan2ools.com, offering used industrial equipment and engines sourced from Japan for local and international customers.
Information We Collect
When you contact us through our website, WhatsApp, phone, or a contact/quote form, we may collect your name, phone number, email address, company name, shipping destination, and details about the equipment you’re interested in. If you upload photos (such as an engine plate), we collect and store those images to help identify the correct part or model.
How We Use Your Information
We use the information you provide to respond to inquiries, prepare quotes, arrange shipping, and communicate about orders. We do not sell your personal information to third parties. We may share necessary details (such as a shipping address) with shipping and logistics partners solely to fulfill your order.
Cookies
Our website may use cookies to support basic functionality and understand how visitors use the site. You can disable cookies through your browser settings; this may affect some site features.
Data Retention
We retain contact and order information for as long as needed to fulfill orders, provide warranty support, and comply with our legal and accounting obligations.
Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to our legitimate business and legal obligations.
Contact Us
If you have questions about this Privacy Policy, please contact us via WhatsApp or through our contact page.